Friday, August 28, 2009

Customer support 2.0

Just a quick note to let the world know that we've updated our support system to include (at last!) direct email communications both ways. So from now on you can start a support request via any of our contact forms or by using our support email (support at instant-scheduling dot com).

Rules you need to respect (or else):
  • for new issues, questions or suggestions send a new email (with whatever subject) or use the contact forms
  • for things related to a previous inquiry, just reply to our email (don't use the contact forms and don't change the subject of the email)