Monday, February 15, 2010

Volunteers needed!

We have a new feature brewing that we need beta testers for... since our next round of updates will be focused on reducing no shows, we are looking to add SMS (phone text message) reminders for clients as a first step.

We need some volunteers for our public beta test so we have decided to open it to those who can show that they are avid, faithful blog readers :) All you need to do is contact us by sending a support request from your account requesting participation in the beta test and we'll enable the SMS feature for you if we still need testers.
You need to have a valid, non expired account obviously :) (trial users welcome too) and will need to have clients primarily in the US and Canada.
We'll update your account as soon as you are accepted into the beta test or we'll let you know if it's too late.

Here's a description of the feature as it works today:
  • text message will be sent to client profiles with a valid north american number
  • the number used to satisfy the above criteria is the one in the "cell phone" field
  • a reminder will be sent on the previous evening or late afternoon for appointments the next day in the morning
  • a reminder will be sent in the morning for appointments in the afternoon / evening on the same day
  • the text of the reminder is as follows: "Reminder for your appointment with BUSINESSNAME DATEANDTIME local time. Check your email for more info. Please do not reply."

Of course, for those of you who don't make the beta, you can still send us your feedback based on the above description.

Thanks and Happy Scheduling!